Volunteer Partners
At New Circle, we are so grateful for the dedication and hard work of our volunteers. Volunteers are the backbone of New Circles. Without their dedication and passion, New Circles would not be able to operate many of their programs and services.
As a Glow Associate volunteers can assist us in any one or more of the following areas:
Client Customer Service
- Enthusiastically greet clients and provide new or referred clients with an orientation to GLOW
- Provide information or answer questions about programs and services offered
- Recommend items / advise clients, as requested (i.e. assisting a client with shopping for winter clothes, who has never experienced a Toronto winter)
- Remove empty hangers, ensure all items are on correct hangars, place items in correct direction on racks, and remove items that do not meet quality standards
- Retrieve items and restock GLOW from the Donation Sorting Room (i.e. alternative sizes, styles etc.) as needed
- Assist larger families to manage time, through offering assistance to find items
Client Check Out Service
- Enter all merchandise in the SUMAC database and ensure clients are adhering to clothing allowance guidelines
- Greet incoming clients as they come in and answer any questions if no clients at check-out
- May assist in creating attractive theme-based and seasonal displays consistent with a contemporary retail setting
- Maintain check out area in a neat and orderly manner
Sorting And Quality Control Service
- Receive, inspect and sort donated items such as clothes, shoes, and accessories according to the category and condition
- Check clothing for: broken zippers, snaps or buttons, holes or damage (pilling, stains or soil marks, outdated items (but not retro/vintage)
- Place all suitable inventory in the appropriate bins
- Place all unsuitable clothing in blue recycled garbage bags for Kidney Foundation pick-up and into the Kidney Foundation bin
- Hang clothing using correct hangers and place on restocking racks by category or size
- Restock the store racks as needed and in the correct categories and sizes (Men’s, Women’s Babies/Children’s, Accessories and Shoes)
Clothing Donor Customer Service
- Accept clothing and accessories donations from donors and thank them warmly
- Ask donors what they are bringing, in order to redirect items we do not stock; refer those donations to Value Village at Golden Mile or Salvation Army
- Assist donors with unloading of donations from their car if required (depending on social distancing requirements)
- Offer donors a thank you card, an opportunity for a tour and offer to add their email address to our newsletter mailing list
- Provide a tour of GLOW; introduce to staff as appropriate
- Bring donations into the appropriate area Donation Sorting Room
If you’re interested in making a difference in your community, we’d love to have you join our team.
To learn more about current volunteer opportunities and to sign up, please fill out our volunteer application form.
If you have any questions, please don’t hesitate to reach out to us at volunteer@newcircles.ca
Group Volunteering:
Group volunteering is a beneficial team-building exercise, as well as a great way to promote civic responsibility and community engagement.
Volunteering at New Circles is a great opportunity for groups from high schools, corporations, faith groups, and other community organizations to help in our GLOW store.
To learn how you can get involved call 416-422-2591 ext 202 or email us at volunteer@newcircles.ca
Due to the high volume of volunteering requests we receive, we ask that groups contact us to book your session a minimum of four weeks in advance.
Please note that we are unable to accommodate groups that are larger than ten, but we do suggest you consider splitting your group into smaller groups and we will be more than pleased to coordinate different time slots.
The minimum age for all volunteers is 16. For more information, please visit our FAQ page or contact volunteer@newcircles.ca.
Corporate Volunteer Opportunities:
Looking for an easy team building, hands-on, engaging, and fun volunteer opportunity to make an impact with your employee’s, friends, or family? Why not host your own kit packing event and pack kits full of our most needed supplies. This is the perfect option easy, school groups, corporate volunteers, faith-based organizations and groups of friends! This activity can be completely customized to whenever and wherever fits best for you. No budget? No problem! We can help you fundraise on our free platform that is completely customizable to fit your branding and voice.
To learn more, please fill out the inquiry form and let us know your preferred event date, location, group size and budget. Our team of experts will reach out within 24 hours to book a call and walk you through the process!
We promise to make it fun, easy, and massively impactful.