An Innovative Clothing Service

GLOW Clothing Service

GLOW (Gently Loved Outfits to Wear) is Toronto's largest clothing bank, offering clean, contemporary clothing in a retail-style setting.  GLOW is a free service for eligible clients who can shop for quality items for the whole family by appointment.      

Who Can Register For The GLOW Clothing Service?

GLOW is available to low-income residents of Flemingdon Park, Thorncliffe Park, Victoria Village, Taylor-Massey, and Oakridge who reside in the following postal codes:

M1L, M2J, M3A, M3B, M3C, M4A, M4B, M4C, M4G, and M4H

Those living outside of the above postal codes may be eligible for one-time appointments/ emergency relief.

How Does It Work?

Clients within the postal codes must register. Once registered, clients are entitled to four shopping trips of one hour each throughout the year.  We ensure a confidential and respectful experience. New Circles determines need based on income. If you do not qualify, we can refer you to services at other agencies.

How Do I Apply?

  • If you live in one of the eligible postal code and are living on a low income, call New Circles at 416-422-2591 to book an appointment.
  • Meet with our Client Services Coordinator for an in-person meeting.
  • Bring proof of address, identification for each family member you wish to 'shop' for and proof of income.
  • If you are living on a low income, you may still qualify.

One-Time Appointments/ Emergency Relief

Individuals living outside of the designated postal codes are eligible to visit GLOW if they are referred to us by an external social service agency such as a settlement worker, Ontario Works case worker, employment counsellor, or other social service worker. Referring agencies may complete the client referral form below.

Supporting Refugee Settlement

Syrian newcomers living in the City of Toronto, outside of the designated postal codes, can access GLOW twice a year for two years, in addition to our specialty programming.  Individuals living inside our catchment area can access the service four times a year for two years. Email or call 416-422-2591 to book an appointment. 

All other government-assisted refugees living outside our catchment area are eligible to visit GLOW through a referral by COSTI Immigrant Services.

For Referring Agencies

Please complete the Client Referral Form and return by email to or by fax to 416-422-5946.

We are also able to reserve one-hour group appointments for 3-20 individuals, in order to make our location more accessible, especially for newcomers, seniors and other vulnerable people who may not wish to travel to New Circles individually. Please call us at 416-422-2591 to make arrangements. 

GLOW Clothing Service Flyer - click to download


Olu's Story: "A day that changed my life"

"I am so grateful to New Circles. It is a backbone for us, and a stepping stone."

-Olu, GLOW client and Retail Foundations graduate

Click here to read Olu's story